Legal

Privacy Policy

How and why we collect, use, and share information when you use our Services.

Last updated November 19, 2022

This privacy policy for Fayette Medical Supply, Inc. ("Company," "we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you visit our website, or engage with us in other related ways including sales, marketing, or events.

Questions or concerns? If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at info@fayettemedicalsupply.com.

Summary of Key Points — We process personal, healthcare, insurance, and payment information when you use our Services. We may receive information from public databases, marketing partners, and other outside sources. We process information to provide and improve our Services, communicate with you, prevent fraud, and comply with the law. We share information only in specific situations with specific categories of third parties. No method of electronic transmission or storage is 100% secure. Depending on where you're located, you may have specific rights regarding your personal information.

Personal information you disclose to us. We collect personal information you voluntarily provide, which may include your name, email address, and date of birth.

Sensitive information. To facilitate billing, we may collect insurance information (policy numbers, billing details) and healthcare information (medical history, prescriptions, specific medical needs). To process payments, we may collect payment instrument data — all payment data is stored by Brightree; see their privacy policy.

Information automatically collected. We automatically collect log and usage data, device data, and location data when you visit our Services — this does not reveal your specific identity but helps maintain security and improve our Services.

Information from other sources. We may obtain information from public databases, joint marketing partners, affiliate programs, and other third parties, including mailing addresses, job titles, phone numbers, and social media profiles.

We process your information to: facilitate account creation; deliver requested services; respond to inquiries; fulfill and manage orders, payments, returns, and exchanges; request feedback; send marketing communications (with opt-out available); post testimonials; protect our Services from fraud; evaluate and improve our Services; and comply with legal obligations.

We may share information with categories of third parties including website hosting service providers, sales & marketing tools, and payment processors — all under contracts that restrict their use of your data to our instructions.

We may also share information during business transfers (mergers, sales, financing, acquisitions), and when using Google Maps Platform APIs (see Google's Privacy Policy) — we cache your device location for this purpose, and you may revoke consent by contacting us.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

We keep your information only as long as necessary to fulfill the purposes in this policy, unless a longer period is required by law (tax, accounting, etc.). When there's no ongoing business need, we delete or anonymize it, or securely isolate it until deletion is possible.

We've implemented reasonable technical and organizational security measures. However, no transmission over the internet or storage technology can be guaranteed 100% secure, so transmission of information to and from our Services is at your own risk.

We do not knowingly solicit data from or market to children under 13. By using the Services, you represent you're at least 13, or a parent/guardian consenting on a minor's behalf. If we learn we've collected data from a child under 13, we'll deactivate the account and delete the data.

You may withdraw consent at any time, opt out of marketing communications via the unsubscribe link or by contacting us, and review, change, or terminate your account by contacting us directly. Most browsers let you reject or remove cookies; to opt out of interest-based advertising, visit aboutads.info/choices.

No uniform technology standard for Do-Not-Track (DNT) signals has been finalized, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow, we'll update this policy.

Yes. Under California Civil Code Section 1798.83 ("Shine the Light"), California residents may request, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.

Under the CCPA, California residents have the right to request deletion of their data, the right to know what categories of information we collect and how it's used, and the right to non-discrimination for exercising these rights. Fayette Medical Supply, Inc. has not sold personal information to third parties for a business or commercial purpose in the preceding twelve months. To exercise these rights, email info@fayettemedicalsupply.com.

Yes, we'll update this policy as necessary to stay compliant with relevant laws. Updated versions are indicated by a revised date and effective as soon as posted.

Email info@fayettemedicalsupply.com, or write to:

Fayette Medical Supply, Inc.
PO Box 939
362 E. Travis St.
La Grange, TX 78945
United States

Based on applicable laws in your country, you may have the right to access, change, or delete the personal information we collect from you. To make a request, email info@fayettemedicalsupply.com.